NHS Wellbeing Way Digital Weight Management Programme support

Introduction to your programme

The NHS Wellbeing Way Digital Weight Management Programme is a weight loss programme that helps you take small steps towards big changes. Providing motivational, consistent guidance alongside the tools you need to succeed on your journey.

Our interactive programme is delivered through the Wellbeing Way app and is accessible through smartphones and tablets (iOS version 12.3 and above & Android version 7 and above).

Watch our video below for more information.

We offer a different approach, there is no calorie counting or magic lists of foods to eat. We provide you with weekly interactive eLearning modules (accessible in English, Hindi and Polish), resources and a community of support to help change habits, learn new behaviours, and keep you motivated.

We will guide you in setting realistic goals, that support you to make life-long changes to your habits, diet and activity. As well as this wealth of resources you will also have access to:

In-app community to share experiences and get support:

  • Eclectic menu of recipes including Kosher, Halal and Vegan options
  • A curated, resource library full of articles blogs and videos
  • Health tracker to set and monitor measurement and goa

Top tips before you start

Where can I access the app?

If you have already downloaded the app, you can access it on your mobile by clicking here.

If you haven’t downloaded the Wellbeing Way app yet, click the buttons below:

Android (e.g. Samsung, Google) version 7 and above
  1. Go to the Google Play store by clicking here. Then click ‘install’
  2. Open the app
  3. tap ‘No log in? Tap here to register’ within the app
  4. Complete the registration process.
iOS devices (e.g. iPhone, iPad) version 12.3 and above
  1. Go to the App Store by clicking here. Then click ‘get’
  2. Open the app
  3. tap ‘No log in? Tap here to register’ within the app
  4. Complete the registration process.

Do you need help with your registration?

Watch our useful registration video guide here.

Where can I read my programme commitments?

You can view your programme commitments here.

Where can I view your privacy policy?

You can view our privacy policies using the links below:

App Privacy Policy

Programme Privacy Policy

Where can I view your accessibility statement?

You can view our accessibility statement using the link below:

Accessibility Statement

How do I provide feedback about the Digital Weight Management programme?

To provide feedback on the service please email: info@xylaservices.com

Xyla is a trading name of ICS Operations Ltd (Registered No 4793945), Pulse Healthcare Limited (Registered No 3156103), Carehome Selection Limited (Registered No 3091598), Independent Clinical Services Limited (Registered No 4768329) and CHS Healthcare Software Limited (Registered No 11582111)