Audit and advisory services

As a trusted partner to the NHS, our audit advisory services specialise in patient flow optimisation and reducing length of patient stay.

We recognise the intricacies of the patient flow process and excel in creating capacity by addressing blockages within hospital discharge processes and identifying inefficiencies throughout a patient’s journey.  Our patient flow advisory service is meticulously designed to enhance productivity and patient outcomes across three key areas

Our audit and advisory services offering

Performance enhancement

Xyla offers a bespoke service review to Integrated Care Boards focused on NHS Continuing Healthcare processes and service delivery. The review is carried out by appropriately trained and experienced staff who conduct a time-limited diagnostic examination and presentation of actionable insights, in the form of recommendations and findings.

Our aim is to provide clients with a ‘whole system’ view of CHC. We collaborate closely with ICB staff across all levels of the CHC service and ICB liaising with Finance and Business Intelligence teams as required, employing data collation, ‘Day in a life’ activities, and observational analysis to drive meaningful change.

Xyla’s dedicated teams engage in a range of activities to support the service review, including benchmarking of activity and costs, gap analysis, information, policy and procedure analysis and solutions identification.

We have identified and implemented numerous recommendations and outcomes from our service reviews to clients, including but not limited to:

  • Improved CHC processes with transparent and robust decision making.
  • Data cleanse/ financial reconciliation and assurance.
  • Accurate financial reporting.
  • Significant improvement in NHSE KPIs, including eligibility and population expenditure.
  • Policy development and updates.
  • Improved and more collaborative relationships with Local Authorities.

Our service review is another valuable tool available to new and existing clients to support our market offerings in the delivery of CHC services.

Why choose Xyla for your Audit and advisory services?

Xyla understands the complexities of patient flow and excel in unlocking capacity by resolving bottlenecks in discharge processes and pinpointing inefficiencies along the patient journey. Our patient flow advisory service is meticulously crafted to boost productivity and improve patient outcomes across three crucial domains. Our audit and advisory services subsequently provide cost-effective saving for ICBs, care providers and NHS finance teams, along with additional ease and processes.

Financial assurance

Xyla offers dedicated Financial Assurance and Care Audit support to ICBs, Care Providers, and NHS SBS finance teams.

Our team is committed to enhancing the quality of your data, fostering collaborative relationships within the community, and assisting HB administrative teams in maintaining robust connections with local Care Providers.

Case file audits

Case file audits play a crucial role in ensuring transparency, accountability, and quality in service provision while safeguarding the interests of clients or patients and the organisation as a whole. 

Xyla excels in conducting vital case file audits across a broad spectrum of cases. Regardless of complexity, our team possesses the expertise to assess each case to exacting standards and within optimal timeframes. Our proficient quality assurance leads employ a strategic methodology to thoroughly review an individual’s documented journey from inception to conclusion, encompassing case notes, assessments, and referrals with precision. 

Contact our audit and advisory team

For tailored solutions and expert guidance in audit and advisory services, don’t hesitate to reach out to us. Our team is dedicated to providing comprehensive support, ensuring your organisation navigates regulatory requirements and achieves its objectives seamlessly.

Fill in our enquiry form below or contact us on 0161 238 7485.

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Xyla is a trading name of ICS Operations Ltd (Registered No 4793945), Pulse Healthcare Limited (Registered No 3156103), Carehome Selection Limited (Registered No 3091598), Independent Clinical Services Limited (Registered No 4768329) and CHS Healthcare Software Limited (Registered No 11582111)