Refer a Friend Terms and Conditions

1. Definitions

1.1. Recommender – A person who recommends a potential new clinical staff member to Xyla.

1.2. Recommendee – A new clinical worker who has not previously worked for Xyla.

1.3. Recommendation date – The date that the recommendation is received by Xyla.

1.4. Recommendation bonus payment – Payment in the form of cash for the Recommender of the amount stated for the profession of the Recommendee.

1.5. Qualifying criteria – The criteria that must be met by the Recommendee and as set out at clause 3.

1.6. Compliant – Xyla follows Recruitment and Employment Confederation Best Practice Guidelines. Under these guidelines, checks are required, prior to the Recommendee commencing work. These include right to work, proof of identity, DBS disclosure, occupational health and immunity, professional registration, competency, interview, work history, references, professional and educational certificates. Once the Recommendee’s file is in accordance with the guidelines, the Recommendee’s file is deemed compliant, and they are eligible to work.

2. Scheme

2.1. The Xyla recommendation scheme is applicable to recommenders who recommend clinical workers looking to work within clinical care services. This scheme provides the opportunity for recommendations to be made and bonus payments earned, and it cannot be used in conjunction with any other promotional scheme run by one of Xyla sister companies within the Acacium Group.

3. Qualifying Criteria

3.1. Recommendation – For a recommendation to qualify it must be submitted via the Xyla recommend a friend form. The recommender must have explicit consent from the recommendee to provide their details to Xyla Elective Care. The recommendation must include the Recommendee’s name, profession, contact details and the location that the Recommendee requires work. The Xyla team shall contact the Recommendee to verify their consent to be recommended, with the intention of securing them work engagements. The recommender must be registered or registering with Xyla and will only receive payment once they have worked with us.

3.2. Professions – For a recommendation to qualify, the Recommendee must be qualified to work in one of Xyla Clinical care’s services

3.3. Compliance – For a recommendation to qualify, the Recommendee must pass the necessary checks to ensure they are compliant and eligible to work.

3.4. Location – For a recommendation to qualify, the Recommendee must be available to work in the UK.

3.5. Worked hours –The recommendation bonus will be payable once the Recommendee has worked 10 shifts. This must be completed within a 12 month period.

4. Recommendation bonus payments

4.1. Bonus amount – The Recommender is entitled to claim the applicable bonus amount once the qualifying criteria, terms and conditions have been met by both the Recommender and Recommendee.

4.2. Claiming bonus – It is the responsibility of the Recommender to claim their recommendation bonus payment by contacting the Xyla team on to payroll@xylaservices.com no later than three months after the Recommendee has completed the required number of shifts (within 12 months) for their profession, in the given time-frame.

4.3. Cash payment(s) – A Bonus payment is made to the Recommender once the Recommendee has met the relevant qualifying criteria, terms, conditions and the Recommender has requested payment. All recommendation bonuses are subject to tax deduction. This will be deducted at source if the Recommender is a PAYE associate. If the Recommender is not a PAYE associate, they will be responsible for their own tax declaration. Bonus payments are non-transferable.

5. General terms

5.1. Xyla reserves the right to reject a recommendation bonus payment request if:

5.1.1. the Recommendee has not consented to their personal data being submitted to Xyla;

5.1.2. the Recommendee has previously registered with Xyla;

5.1.3. the Recommender or Recommendee have not met the qualifying criteria, terms and conditions;

5.1.4. the Recommendee works for a division that does not run a recommendation scheme;

5.1.5. Xyla sees fit to do so, due to any other reason or circumstance that they deem as justified; or

5.1.6. If Recommenders are deemed internal personnel, employed by Xyla

5.2. Xyla reserves the right to:

5.2.1. vary the terms and conditions of this recommend a friend scheme at its absolute discretion; or

5.2.2. cancel or discontinue this recommend a friend scheme without having to pay any outstanding claims, introduce a replacement scheme, offer compensation or inform candidates.