Privacy Notice for the Live Well Newham Service

Scope and Overview

This privacy notice applies to you when you chose to enrol with the Live Well Newham Service.

This privacy is notice issued on behalf of the controllers Pulse Healthcare Limited trading as Xyla.

When we mention “we”, “us” or “our” in this privacy notice, we are referring to any company in the Acacium Group that processes your personal data.

A full list of our group companies and their trading names can be found here, all reference to the Acacium Group refers to these companies. If you require a printed copy of our group companies, please contact us using the details below.

Please contact us using the details below if you have any questions about this privacy notice or personal data we use about you:

If you have any questions about this privacy notice or personal data, we use about you:

  • by email to:; or
  • by writing to: Data Protection Officer, 9 Appold Street, London, EC2A 2AP

If you have any concerns about the personal data we use about you, you have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues, by contacting them at We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please feel free to contact us in the first instance.

We regularly review this privacy notice and will update it where necessary. We will notify you of any significant changes and provide you with a copy.  This privacy notice was last updated on 03.02.2021.

Contact us

Your health matters. If you have any questions about Xyla’s services and want to learn more about how they can help you achieve your health goals, please get in touch.

Xyla is a trading name of ICS Operations Ltd (Registered No 4793945), Pulse Healthcare Limited (Registered No 3156103), Carehome Selection Limited (Registered No 3091598), Independent Clinical Services Limited (Registered No 4768329) and CHS Healthcare Software Limited (Registered No 11582111)