Xyla’s Role in the BSE Charter of Minimum Standards

The British Society of Echocardiography (BSE) has collaborated with key partners, including Xyla, to establish a charter of minimum standards for insourced and community services to the NHS. This initiative underscores our collective commitment to delivering high-quality care and ensuring patient safety across all services. 

At Xyla, providing excellent, high-quality services to patients and clients is our top priority. We are proud to be part of the BSE charter of minimum standards for insourced and community services to the NHS.  

This charter puts emphasis on the importance of quality assurance in healthcare delivery and the continuous monitoring and evaluation of our services to ensure they meet defined standards, ultimately enhancing patient outcomes. Our quality assurance and audit procedures align with this charter, reinforcing our commitment to high quality patient led services.   

Xyla’s Services Audit process 

1. On-site audit conducted 
2. Results presented to Trust for transparency and addressing clinical concerns 
   • If Satisfactory – trust is added to our regular audit rota 
   • If Unsatisfactory – development and advice provided, the audit is then repeated within 4 – 6 weeks 
3. Up to 5% of all echocardiograms are audited per staff member, this is conducted ‘by a BSE accredited regionals/quality lead  
4. All results are shared with the Trust 

Patient safety is a cornerstone of high-quality healthcare. We believe that healthcare providers must create a safe environment, implement best practices, and continuously improve safety protocols. By equipping clinicians with the right tools, training, and resources, we can ensure that patient care is both effective and safe. 

Patient and Partner Experiences

95% of patients would be likely, or extremely likely to recommend our services. 
(Picker Survey October 2024) 

“The person carrying out the echo was very professional and very pleasant. She explained what was happening clearly throughout the procedure.” Patient A, October 2024 

“Just wanted to give your team feedback on all your technicians, polite, lovely with patients, good time keeping, work outstanding, lovely working with the team. It is pleasure doing business with your team”. Mersey and West Lancashire Teaching Hospitals NHS Trust 

As Jo Mundy, Director of Diagnostics, and Catherine Hewson, Head of Clinical Operations, state, “Collaborating with the BSE and other providers has resulted in standards that will ensure a consistent approach and reassurance to all of our service users.” 

As a leading specialist in echocardiography, rhythm analysis, and interventional services, Xyla is dedicated to increasing capacity, efficiency, and quality across cardiac services, upholding the highest standards of quality and safety in echocardiography services. We look forward to continuing our partnership with the BSE and other organizations to enhance patient care across the NHS. 

Are you an accredited echocardiographer (BSE or EACVI) who is looking for your next challenge? We are looking for permanent and locum echocardiographers who are passionate about making a difference in healthcare, and want to work in an environment that values quality assurance and professional development. 

Get in touch to find out more 

Phone: 020 8175 5656 

Email: clinicalcare@xylaservices.com