Please ensure that the scales are on the same hard, flat surface when you weigh yourself. Not on a carpet or any other softer surface as the reading will be incorrect.

Scales reset instructions:

Remove the battery from the scales.
Leave the scales for 5 minutes with the battery removed.
Please note that it is important to wait a few minutes before reinserting the battery because it is in this time that the scales fully reset.
Re-install your battery.
Initialise the scale by powering it on and wait for it to turn off again.

Restart the scales

If the reset is successful, you should receive a weight right away. If you continue to get the same issue you can also try the reset procedure a second time. We also advise you to try a new battery.

To choose between kg, stones or lb weight mode, please use the button labelled ‘UNIT’ on the underside of the scales.

A&D UC-502 Scales

Instructions:

https://medical.andprecision.com/wp-content/uploads/2017/04/uc502_en.pdf

A&D Blood Pressure Monitor

Instruction Leaflet:

https://medical.andprecision.com/wp-content/uploads/2017/04/ua611_en.pdf