Health and Information Hub

Welcome to the Health and Information Hub
Whether you’re looking for emotional support, practical advice, or help with a specific health concern, this page connects you to trusted national resources. If you’re unsure where to start, your GP or a social prescriber can guide you.

Emotional wellbeing and mental health

• For mental health emergencies dial 111 and select option 2; or text SHOUT to 85258.
• No panic helpline 0300 772 9844 and crisis message available 24 hours a day on 01852 680835.
• The Samaritans are available on phone 116 123 (UK wide) or 0330 094 5717 – help with feelings of isolation and disconnection that can lead to suicide
• Shout – text SHOUT to 85258 for urgent mental health support
• CALM 0800 58 58 58 5pm to midnight – you can talk to CALM about anything
• Mind.org.uk has crisis coping tools, also available on 0300 123 3393 – for information about a condition, treatment options and practical issues for those with a mental health problem or supporting someone with one
• https://www.rethink.org/ -general information on living with mental illness, medication and care
• https://hubofhope.co.uk/

Domestic Abuse

• Call 999 if in immediate danger. For the National Domestic Abuse Helpline call 0800 2000 247 available 24 hours a day
• Mankind initiative (men) 01823 334244
• Respect: Men’s Advice Line 0808 8010327
• National LGBT+ Domestic Abuse Helpline call 0800 999 5428
• https://www.nationaldahelpline.org.uk/– support for those experiencing domestic abuse

Drugs

• Talk to Frank tel 0300 123 6600 available 24 hours a day
• https://www.talktofrank.com/ or text 82111 – honest information about drugs

Alcohol

• Alcoholics Anonymous 0800 9177650
• Families Anonymous 0207 4984680
• https://www.nhs.uk/live-well/alcohol-advice/alcohol-support/ – help for those with a problem with alcohol
• https://www.nhs.uk/live-well/ – support for cutting down the amount you drink
• https://nacoa.org.uk/support-advice/ – information, advice and support for anyone affected by a parent’s drinking
• https://www.alcoholics-anonymous.org.uk/ – helps alcoholics find strength and hope

Housing, Legal, money management, family, and consumer advice

• Shelter 0808 800 4444
• Salvation Army 0207 367 4500
• https://www.citizensadvice.org.uk/ or tel 0800 144 8848- advice on a wide variety of issues
• https://www.ageuk.org.uk/ – cost of living support, power of attorney, benefits, finding and arranging care

Stress, anxiety and depression

• Anxiety UK – 0800 678 1602
• https://nopanic.org.uk/ or tel 0300 772 9844 – advice and support for people living with phobias, OCD and other anxiety-based disorders
• https://www.nhs.uk/mental-health/ – information and support about mental health

Relationships and Parenting

• Relate tel 0300 100 1234 – relationship support
• Family Lives tel 0808 800 2222

Isolation and Loneliness

• https://www.royalvoluntaryservice.org.uk/our-services/social-activities/ – details about clubs, groups and local events, both on-line and in person
• https://menssheds.org.uk/ – opportunities for men to get together in a workshop environment
• https://www.ageuk.org.uk/– befriending services and telephone friendship
• https://www.marmaladetrust.org/law – support for those facing loneliness and social isolation

Sleep

• https://www.nhs.uk/live-well/sleep-and-tiredness/ – explains why people might feel tired and offers advice about sleep
• https://sleep-apnoea-trust.org/ – information about sleep apnoea
• https://www.nhs.uk/conditions/sleep-apnoea/ – symptoms, tests and treatment

ADHD and Autism

• https://adhduk.co.uk/ – support and information about ADHD

Learning disability advice and support

• https://www.mencap.org.uk/advice-and-support or tel 0808 808 111 – help and advice about learning difficulties
• https://www.scope.org.uk/ – practical information and emotional support

Bereavement

• https://www.cruse.org.uk/ – or  tel 0808 8081677 bereavement support from trained volunteers
• https://winstonswish.org/ – or tel 08088 020 021 emotional and practical bereavement support for children, young people and those who care for them
• https://www.nhs.uk/mental-health/feelings-symptoms-behaviours/feelings-and-symptoms/grief-bereavement-loss/ – advice on dealing with grief after bereavement or loss

Carers’ support

• https://www.carersuk.org/ – advice and support for unpaid carers
• https://www.ageuk.org.uk/ – help for carers

Preventing trips

• https://www.nhsinform.scot/healthy-living/preventing-falls/home-safety/prevent-falls-by-identifying-hazards-at-home/ – identifying hazards at home

Dementia

• https://www.alzheimers.org.uk/ or tel 01234 327 380 – services for people with dementia and their carers
• SilverLine is a free confidential helpline for older people across the UK available 24 hours a day seven days a week on 0800 470 80 90
• https://www.royalvoluntaryservice.org.uk/our-services/dementia-support/ – activity and support groups for people with mild to moderate dementia and also their carers

Keeping warm in winter

• https://www.ageuk.org.uk/ – advice on Winter Fuel payment
• https://www.citizensadvice.org.uk/ or tel 0800 144 8848- advice on benefits

Healthy Weight and Lifestyles

• https://www.nhs.uk/live-well/healthy-weight/ –  information and advice for adults and children about healthy weight, including how to find out if you’re a healthy weight
• https://www.nhs.uk/live-well/ – advice about healthy living, including eating a balanced diet, healthy weight, exercise, quitting smoking and drinking less alcohol
• https://obesityuk.org.uk/ – supports those living with obesity
• https://www.nhs.uk/conditions/obesity/ – explains causes, diagnosis and treatment of obesity
• https://www.gov.uk/government/publications/glp-1-medicines-for-weight-loss-and-diabetes-what-you-need-to-know – guidance on the safe and effective use of medicines for obesity and those overweight
• https://yellowcard.mhra.gov.uk/ – to report concerning symptoms while taking weight loss, or other, medication. Seek advice from prescriber if affected.

Cholesterol

• https://www.heartuk.org.uk/ – support and information about lowering cholesterol

Hypertension

• https://www.bhf.org.uk/informationsupport/risk-factors/high-blood-pressure – information and support for those with high blood pressure
• https://www.nhs.uk/conditions/high-blood-pressure/ – risks, symptoms and explanation about high blood pressure

Stopping smoking

• https://www.nhs.uk/live-well/quit-smoking/ – information and advice for those wanting to stop smoking
• https://www.nhs.uk/live-well/exercise/ – support and advice on stopping smoking

Type 2 Diabetes

• https://www.diabetes.org.uk/about-diabetes/type-2-diabetes – explains type 2 diabetes

Sexual health

• https://conifersexhealth.co.uk/ – advice on contraception, unplanned pregnancy, STIs
• https://www.nhs.uk/contraception/ – advice about contraception including the morning after pill

Foot health

• https://www.ageuk.org.uk/services/in-your-area/foot-care/ – links to local footcare services

Menopause

• https://www.nhs.uk/conditions/menopause/ – symptoms, treatment, help and support

Physical activity

• Many leisure centres have a range of activities on offer and they are not always high intensity ones. You could consider walking netball or walking football. Or you could join a walking or rambling club. See your local Help Hub [hyperlink] for websites that provide links to these activities and many more
• https://www.nhs.uk/live-well/exercise/ – exercise guidelines and workouts to help improve fitness and wellbeing
• https://www.nhs.uk/live-well/exercise/ – supports people want to get active
• https://www.ageuk.org.uk/ – advice and support on physical exercise for older people

Eating disorders

• https://www.beateatingdisorders.org.uk/get-information-and-support/get-help-for-myself/i-need-support-now/helplines/  or tel 0808 801 0677 England, 0808 801 0433 Wales – helplines and support
• https://www.nhs.uk/mental-health/feelings-symptoms-behaviours/behaviours/eating-disorders/overview/ – overview of eating disorders

Nutrition and diet

• https://www.nhs.uk/live-well/eat-well/ – information and guidance about eating a healthy, balanced diet
• https://www.bda.uk.com/food-health/food-facts/all-food-fact-sheets.html – information about diet and food from the Association of UK Dietitians

Cooking skills

• https://www.bbcgoodfood.com/howto/guide/25-skills-every-cook-should-know – 25 skills every cook should know

Making ends meet

• Most towns have food banks if you are struggling to make ends meet. Just type ‘Food banks near me’ into a search engine.
• https://www.citizensadvice.org.uk/ or tel 0800 144 8848- advice on a wide variety of issues

Transport problems

• https://www.royalvoluntaryservice.org.uk/our-services/getting-out-about/ – patient transport services for those with health conditions or restricted mobility

Clinical Waste

• https://www.gov.uk/request-clinical-waste-collection – to request a clinical waste collection

Pharmacies

• https://www.nhs.uk/service-search/pharmacy/find-a-pharmacy – find a pharmacy service

Find out more about services in your own area at Xyla’s Local Health Hub below.