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Health and Information Hub

Xyla’s national signposting website for people on any of Xyla’s healthcare services.

Welcome to the Health and Information Hub

Whether you’re looking for emotional support, practical advice, or help with a specific health concern, this page connects you to trusted national and local resources. If you’re unsure where to start, your GP or a social prescriber can guide you.

National support

Click here

Local support

Click here

I want national support

Click the arrows below to access a range of national support and resources.

ADHD and Autism
Alcohol
Bereavement
Carers’ support
Cholesterol
Clinical Waste
Cooking skills
Dementia
Domestic abuse
  • Call 999 if in immediate danger. For the National Domestic Abuse Helpline call 0800 2000 247 available 24 hours a day
  • Mankind initiative (men) 01823 334244
  • Respect: Men’s Advice Line 0808 8010327
  • National LGBT+ Domestic Abuse Helpline call 0800 999 5428
  • https://www.nationaldahelpline.org.uk/– support for those experiencing domestic abuse
Drugs
Emotional wellbeing and mental health
  • For mental health emergencies dial 111 and select option 2; or text SHOUT to 85258.
  • No panic helpline 0300 772 9844 and crisis message available 24 hours a day on 01852 680835.
  • The Samaritans are available on phone 116 123 (UK wide) or 0330 094 5717 – help with feelings of isolation and disconnection that can lead to suicide
  • Shout – text SHOUT to 85258 for urgent mental health support
  • CALM 0800 58 58 58 5pm to midnight – you can talk to CALM about anything
  • Mind.org.uk has crisis coping tools, also available on 0300 123 3393 – for information about a condition, treatment options and practical issues for those with a mental health problem or supporting someone with one
  • https://www.rethink.org/ -general information on living with mental illness, medication and care
  • https://hubofhope.co.uk/
Foot health
Healthy Weight and Lifestyles
Housing, Legal, money management, family, and consumer advice
Keeping warm in winter
Isolation and Loneliness

Find out more about services in your own area at Xyla’s Local Health Hub below.

Relationships and Parenting
  • Relate tel 0300 100 1234 – relationship support
  • Family Lives tel 0808 800 2222
Stress, anxiety and depression
Sleep
Learning disability advice and support
Hypertension
Stopping smoking
Type 2 Diabetes
Sexual health
Menopause
Physical activity
  • Many leisure centres have a range of activities on offer and they are not always high intensity ones. You could consider walking netball or walking football. Or you could join a walking or rambling club. See your local Help Hub [hyperlink] for websites that provide links to these activities and many more
  • https://www.nhs.uk/live-well/exercise/ – exercise guidelines and workouts to help improve fitness and wellbeing
  • https://www.nhs.uk/live-well/exercise/ – supports people want to get active
  • https://www.ageuk.org.uk/ – advice and support on physical exercise for older people
Nutrition and diet
Making ends meet
  • Most towns have food banks if you are struggling to make ends meet. Just type ‘Food banks near me’ into a search engine.
  • https://www.citizensadvice.org.uk/ or tel 0800 144 8848- advice on a wide variety of issues
Transport problems
Pharmacies

For many issues consider visiting your GP to seek medical advice, or to see a health and wellbeing practitioner or a social prescriber who can provide assistance and support.

The support links on this webpage were up to date when the webpage was created, Xyla can take no responsibility for advice and information offered by third parties. The presence of websites on this list is not an endorsement of the services

I want to access support near me

Click on the arrow below to access a range of local support and resources.

Suffolk and North East Essex

Suffolk and North East Essex Integrated Care Board

Provides details about local healthcare services, including dental services, opticians and pharmacies. It also provides general health advice on topics such as maternity, hypertension, mental health, long term conditions and staying well for surgery among many others

https://suffolkandnortheastessex.icb.nhs.uk/

Healthy Suffolk

Useful health finder tool which provides directions to useful health information covering alcohol, smoking, drugs and alcohol and sexual health. It also points to other issues such as air quality, tackling poverty, domestic abuse, children and young families and nutrition and activity

https://www.healthysuffolk.org.uk/

Suffolk InfoLink

Comprehensive website providing details about activities, services and events throughout Suffolk

https://infolink.suffolk.gov.uk/kb5/suffolk/infolink/home.page

ActivLives

Information in Ipswich and Suffolk about keeping active and connected to local communities through sports, exercise, learning new skills and volunteering

01473 345 350

https://activlives.org.uk/

Feel Good Suffolk

Support and advice for those wanting to stop smoking, being active and maintaining a healthy weight

0345 603 4060

https://feelgoodsuffolk.co.uk/

Ipswich Town Football Club

Free programme promoting physical and mental wellbeing for smokers, those with high blood pressure and people looking to lead a healthier lifestyle

https://www.itfcfoundation.co.uk/active-blues/

NHS Talking Therapies, Suffolk

Talking therapies for the anxious, stressed and depressed in Suffolk

0300 123 1503

https://www.wellbeingnands.co.uk/

Active Suffolk

Offers an Active Wellbeing Service in certain areas designed to support older adults (50+) who are currently inactive to find physical activity that suits their needs. There’s also  information about physical activity for those with long term conditions

01394 444 605

https://www.activesuffolk.org/

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