Deprivation of Liberty Safeguards (DoLS)

Xyla has been in collaboration with local authorities since 2015, establishing itself as a leading provider in Deprivation of Liberty and Safeguarding (DoLS) services. Our expertise extends to facilitating both Mental Health and Best Interests Assessments, ,as well as Community DoLS, ensuring comprehensive support throughout the process.

Why choose Xyla to provide Deprivation of Liberty Safeguards services?

Our commitment begins with a free case screening conducted by our dedicated administrative team, ensuring that every case receives the attention it deserves. We pride ourselves on delivering timely DoLS assessments, adhering to a strict timeframe of within 21 days, facilitating swift resolution for our clients. Additionally, our capacity extends to handling both in and out-of-area assessments, providing flexibility and comprehensive coverage. Every assessment is meticulously scrutinised by a dedicated QA lead ensuring they meet legislation and standards of excellence. Through our streamlined processes, we effectively reduce waiting lists, minimising delays, ensuring the safety of service users. All our assessors have a minimum of 3 years of qualified experience. DoLS training and regular refresher courses, ensure proficiency and up-to-date expertise in the field.

Unparalleled flexibility

Xyla is one of the largest outsourced providers of DoLS assessments in the UK. Our unparalleled flexibility allows you to handpick which statutory assessments we complete, including Mental Health, Best Interests, and Form 5 preparation, integrating all six essential assessments:  

  1. Age
  2. Mental health
  3. Mental capacity
  4. Best interests
  5. Eligibility
  6. No refusals

With a team of seasoned assessors, we extend our coverage to assessments tailored to meet your exact specifications.

Comprehensive quality assurance

To date, we’ve successfully conducted more than 20,000 DoLS assessments across the UK, boasting an impressive 95% acceptance rate upon initial submission.

Guaranteeing adherence to legislation and client specifications. As part of our holistic managed service approach, we screen all cases, identifying any cases who no longer require assessment.

As part of our holistic managed service approach, we screen all cases, identifying any cases who no longer require assessment.


“I would wholeheartedly recommend Xyla to any council looking to clear an assessment backlog or procure social work services on a managed outcome service”

–West Midlands council– Deprivation of Liberty Safeguarding Lead

“Xyla consistently provided weekly management reports updating us on their progress, which was invaluable from a strategic perspective. Throughout the course of the project, their DoLS Lead Elly Davies was always available to resolve any issues and concerns that arose, fostering a strong working relationship to ensure the best possible outcomes. The guidance she provided using her excellent knowledge of the field was truly appreciated by us all.”

Contact our Deprivation of Liberty Safeguards team

If you require assistance with DoLS assessments, don’t hesitate to reach out to us. Our dedicated team is here to provide expert guidance and support tailored to your specific needs. Contact us today to ensure smooth navigation through the complexities of DoLS assessments. 

Fill in the form below, or get in touch with our specialist team on 0161 238 7485.

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Xyla is a trading name of ICS Operations Ltd (Registered No 4793945), Pulse Healthcare Limited (Registered No 3156103), Carehome Selection Limited (Registered No 3091598), Independent Clinical Services Limited (Registered No 4768329) and CHS Healthcare Software Limited (Registered No 11582111)