Accelerated care pathways service: discover, transform, return

As winter approaches, the pressures on the healthcare system are set to intensify. At Xyla, we understand the urgent need for solutions that enhance patient flow and improve service delivery across the NHS. Learn how our discover, transform, return offering can support you through winter pressures.

A data-driven, outcome-based offering designed to optimise patient flow and maximise NHS efficiencies

Through our accelerated care pathways service, we offer a bespoke ‘Discover, Transform, Return’ solution, designed to address the unique challenges affecting patient flow facing integrated care boards (ICBs) and NHS trusts. Utilising our innovative technology, we work closely with you to identify inefficiencies and make significant and timely process improvements that enhance patient pathways. Our goal is to empower your teams with the tools necessary to optimise patient flow while ensuring that resources are utilised effectively. We prioritise maximising value and fostering continuous improvement, which are crucial for the long-term sustainability of your services.

Outcome-based approach

Our solution is built on a value-driven payment model, meaning you only pay for the tangible results we deliver:

Performance-based

Our payment model is designed to link your financial investment directly to the outcomes we achieve together.

Transparency

You only pay for tangible results, allowing you to allocate resources effectively and ensure optimal financial outcomes.

Prioritising value

By linking payments to measurable results, we emphasise quality over quantity, enabling you to maximise the impact of your investment.

Our Discover, Transform, Return solution – how it works

1

Discover

Leveraging data-driven insights

We initiate our process by gathering your critical data and conducting a free on-site discovery session. This involves:

  • Information gathering with your teams: Our experts work closely with your staff to understand day to day workflows, issues and pain points.
  • Identifying challenges: We utilise data analysis and direct observations to pinpoint root causes of delays and operational inefficiencies.
  • Comprehensive reporting: We compile a detailed report based on our findings that includes a proposal aimed at enhancing your service delivery. This report is crafted to ensure alignment with your objectives, providing actionable insights for improvement.
2

Transform

Implementing effective improvements

We take our actionable insights and work with you to create a bespoke strategy to drive effective improvements:

  • Process optimisation: We analyse and refine existing workflows to streamline your operations and reduce inefficiencies focusing on discharge processes and adopting best practices.
  • Empowerment through training: We provide your teams with the insights, training, and resources necessary to effectively manage increased demand and operational pressures.
  • Performance monitoring: We establish key performance indicators (KPIs) to track the effectiveness of implemented changes, allowing for ongoing assessment and adjustments to ensure sustained improvements.
3

Return

Building resilience for the future

Our commitment goes beyond implementation; we are dedicated to fostering lasting improvements that ensure sustainability:

  • Streamlined processes: We handover efficient, sustainable practices that encourage continuous improvement, empowering your teams to take full ownership and drive progress.
  • Equipping your teams: Our actionable insights empower your teams to maintain high standards of care, providing them with the knowledge and confidence needed to manage operations effectively, even during peak demand periods.
  • Strengthening future readiness: We enhance your teams’ resilience by equipping them with the tools and resources necessary to tackle future challenges, ensuring sustained operational efficiency and adaptability long after our partnership ends.

Our proven guarantees

High satisfaction rating

95% of our patients and families rated our services ‘excellent’ or ‘very good’ this year.

Fast referral to discharge

Our median speed of referral to discharge is 2 days 10 hours (Jan – Sept 2024).

Return on investment

For every £1 spent, our average return is £8 across our services.

Reduced length of stay

We save an average of 13 bed days for every patient we place by optimising discharge processes.

Contact our accelerated care pathways team

If you’d like to learn more about how Xyla can maximise efficiencies and optimise patient flow, please fill in the form below or contact our specialist team on 0121 362 8840.

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Xyla is a trading name of ICS Operations Ltd (Registered No 4793945), Pulse Healthcare Limited (Registered No 3156103), Carehome Selection Limited (Registered No 3091598), Independent Clinical Services Limited (Registered No 4768329) and CHS Healthcare Software Limited (Registered No 11582111)