Patient flow and community transition

With over 30 years’ experience, Xyla helps health and social care systems optimise patient flow and enable smooth community transitions. We work in partnership with Integrated Care Boards (ICBs), NHS Trusts and Local Authorities to reduce pressure on teams, guarantee improved patient outcomes and deliver significant cost savings.

Our operational and strategic improvement services

Xyla’s patient flow and community transition offering comprises two distinct services designed to increase hospital capacity, ease discharge pressures, and strengthen community transitions. Whether the focus is immediate results or lasting improvement, we guarantee to deliver measurable results and better outcomes for patients.

Operational service

Preventing unnecessary hospital admissions
Enabling safe and timely discharges
Coordinating ongoing care within the community

We provide immediate, hands-on support, adding capacity through skilled staff and resources where they’re needed most. Our teams focus on three key stages of the patient journey: admission avoidance, hospital discharge and complex cases and pathway coordination and community support.

Strategic improvement service

Turning data-driven insights into practical improvements
Enhancing staff efficiency and performance
Embedding sustainable practices

We help health and social care teams work smarter by enhancing existing capacity. Turning insights into practical improvements, we drive behaviour change, streamline processes, and embed sustainable discharge practices: helping teams work efficiently, and patients move safely through the system.

Outcome-based approach

Our services are built on an outcome-based model, meaning you only pay for the results achieved:

Our payment model is designed to link your financial investment directly to the outcomes we achieve together.

You only pay for tangible results, allowing you to allocate resources effectively and ensure optimal financial outcomes

By linking payments to measurable results, we emphasise quality over quantity, enabling you to maximise the impact of your investment.

Patient flow and community transition case studies

Our case studies showcase real examples of how our operational and strategic improvement services reduce delays, relieve pressure on teams, and deliver measurable improvements that transform outcomes for patients and health and social care systems.

Mar 28, 2024

3 mins read

By Toby Williamson

Pathway 1 – Patient Tracking and Welfare Call Post discharge service/ Pathway 2 – Patient tracking service: East of England NHS Trust

Overview Xyla has been supporting an East of England NHS trust with varying contracts since April 2017. We…

Mar 28, 2024

3 mins read

Patient flow pressures: County Durham & Darlington NHS Foundation trust

Overview Xyla were first commissioned in 2018 to help alleviate patient flow pressures within County Durham & Darlington…

View our case studies

Contact our patient flow and community transition team

If you’d like to learn more about how Xyla can unlock capacity and alleviate pressures on your services, please fill in the form below or contact our specialist team on 0121 362 8840.

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