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Children and young people support
One in six young people face mental health challenges. We help services respond with joined‑up mental health and neurodevelopmental support that clears backlogs and gets children and young people the support they need faster.
60%
of appointments delivered outside of school hours
4-week
average wait time for appointment
45%
waiting lists reduction at Kingston and Richmond NHS Foundation Trust between December and January
We support systems facing rising demand
Demand for children and young people’s mental health and neurodevelopmental services continues to increase, placing pressure on statutory teams and leading to extended waits for assessment and therapy.
Xyla supports NHS providers by adding flexible clinical capacity where it’s needed most. We’ll work alongside you to improve access and keep pathways moving without increasing operational burden. Our model fits around existing pathways, helping you to maintain quality care while easing pressure and reducing risk for overstretched teams.
How our service works
A joined-up pathway from assessment to treatment
We provide a single, clinician‑led service covering the full pathway for children and young people aged five to 25, including assessments, therapy and post-diagnostic support.
This joined-up approach reduces duplication, avoids unnecessary reassessments and lowers re-referral rates. With one coordinated delivery partner, children and young people move through the pathway smoothly, with fewer delays between stages of care.
Personalised, evidence-based support
Support is tailored to each child or young person’s needs, with sessions available in their preferred language.
We provide therapeutic interventions for a wide range of mental health and neurodevelopmental needs, including low mood, anxiety, behavioural difficulties and pressures such as bullying or social media. Care is delivered by accredited mental health professionals and aligned with NICE guidance.
Clinical governance is built into delivery, with senior oversight, regular supervision and clear escalation processes. As a CQC-registered provider, Xyla meets recognised standards for safety, safeguarding and clinical quality.
Flexible access and delivery
Care is delivered through a blended model, combining digital therapy via a secure platform with face-to-face provision where required. Appointments are available seven days a week, including evenings and weekends.
Xyla manages the referrals, bookings, family communication, documentation and reporting, reducing operational burden on local teams.
Clear cost control without upfront commitment
Commissioning runs on a pay‑as‑you‑use model. There’s no upfront commitment and no long‑term contractual requirements.
Support is commissioned only when needed, so provision matches demand rather than fixed volumes. This keeps short‑term pressures and ongoing delivery manageable, and it gives commissioners a clearer basis for budget decisions when additional support is required.
Integrated with local pathways
Our service is designed to seamlessly integrate into existing local pathways. We align with your referral routes and safeguarding arrangements, so care remains consistent and coordinated.
This integration supports better continuity of care, reduces fragmentation between services, and helps prevent escalation by enabling earlier, more effective intervention.
Our impact for partners
Additional capacity helps services address backlogs and manage sustained referral volumes.
Joined‑up mental health and neurodevelopmental delivery creates holistic services that reduce delays between pathway stages.
Earlier access to assessment and therapy helps reduce escalation into crisis or higher‑acuity services.
Flexible resourcing allows services to prioritise early help, supporting children before needs become more complex.
Remote and face‑to‑face delivery models support consistent access regardless of geography, helping address variation in provision.
Xyla supplements local services without the delays associated with recruitment, onboarding or supervision, increasing resilience during periods of pressure.
Our impact for children, young people and families
Continuous, timely support helps children stabilise sooner and remain engaged with care.
Reduced waiting times mean children and young people receive help sooner, when it can have the greatest impact.
Integrated mental health and neurodevelopmental support reduces duplication and unnecessary reassessment between services.
Care is delivered by experienced clinicians within robust governance frameworks, with safeguarding and escalation routes aligned to local policies and processes.
Children, young and families are actively involved in decisions about care and next steps.
Flexible appointment times and consistent communication reduce disruption to family life and support sustained engagement.
Why partners choose Xyla
Xyla has a proven track record of delivering children and young people’s mental health and neurodevelopmental services across the NHS. We are chosen for our ability to:
Remove operational burden and clinical backlogs
Work within local governance frameworks
Deliver both remote and face‑to‑face care
Remove operational burden and clinical backlogs
99%
of service users felt staff listened and treated concerns seriously
92%
of service users felt the service helped them better understand and address their needs
96%
of service users felt involved in making choices about their care
98%
of service users had confidence in the skills and techniques of therapy provided
Hear from our partners
“We have thoroughly enjoyed collaborating with Xyla to provide vital support for young people across DSPL2. The Xyla team has consistently demonstrated flexibility, professionalism and a supportive approach. Their high-quality service and the expertise of their staff have made a significant impact. Communication has been outstanding throughout and our school colleagues have expressed how valuable this support has been. It has been incredibly rewarding to offer timely, personalised support to young people. Thank you to your team.”
Case study: Providing digital therapies for children and young people in a school setting
Xyla partnered with local services to deliver digital therapies in a school setting, supporting earlier access to mental health care while reducing pressure on specialist services and improving engagement.
Read more
Partner with us
If you’re looking to reduce waiting times, strengthen pathways or add flexible, safe clinical capacity across children and young people’s mental health and neurodevelopmental services, reach out to our team to learn more. Fields marked with an * are required.
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